Terms and Conditions

S&H Activities provide this web site for the use of its customers, by using / browsing you are agreeing to the Terms and Conditions and Privacy Policy of the website fully. If you do not agree with anything in the terms and conditions or privacy policy do not use the web site.
You will be asked to agree to the site Terms and Conditions and Privacy Policy on placing you order.

This web site contains material including text, photographs and other images and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by S&H Activities or have been licensed to it by the owner(s) of those rights so that it can use this material as part of this web site. This web site also contains trademarks, including the mark “S&H Activities All trademarks included on this web site belong to S&H Activities or have been licensed to it by the owner(s) of those trade marks for use on this web site.

Placing an Order We understand that dementia is different from person to person and what may be suitable for one person living with dementia may not be for another, you the purchaser will know the person/person’s ability and capability better than anyone, please keep this in mind when purchasing your activities, all products when they leave us are fit for purpose but this may change person to person and their ability at the time of purchase.

You may Access any part of the web site; Print off one copy of any or all of the pages for your own personal reference. You may not Copy (whether by printing off onto paper, storing on disk, downloading or in any other way), Distribute (including distributing copies), broadcast, alter or tamper with in any way or otherwise use any material contained in the web site except as set out under “You may”. These restrictions apply in relation to all or part of the material on the web site; remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the web site; link to this web site; Without our express written consent.

Your Details We do not pass on any customer details to any third parties and are kept for the sole use of order taking. More information can be found in the privacy policy on this site.

Password and Account Security It is you the customer who is solely responsible for your account password and the security of that account. S&H Activities will not be liable for any activity on that account, we strongly recommend all passwords are kept private and to ensure you always fully log out of the web site. We may suspend your password / log in at any time we feel the terms and conditions of this web site have been breached or other contractual obligations have not been fulfilled.

Payment Unless otherwise stated all payments for products will be made up front. We take payment By PayPal, credit and debit cards. All payments are taken over a secure server. 30 days from invoice accounts can be requested by certain customers.

Cancelations and Returns You the customer have the right to cancel your order within seven days of placing the order. You must notify us of a cancelation by email at the address in our contact us page. If within the seven days the order is cancelled and we have already been shipped it, it will be your responsibility to return the order. There will be no refund on any postage and packaging costs. All products must be returned in the original packaging, intact and undamaged. If the product is faulty S&H Activities will pay the postage and packaging cost and will exchange or refund the product. Due to the nature of differing abilities with people living with dementia you are responsible for the purchase of a product, you know the person you are buying for better than anyone, S&H Activities will not accept returns and give refunds when the product is termed as unfit for use, unacceptable or not suitable. All products are purchased within these conditions.

Links S&H Activities will from time to time add links to other web sites. We will not be held responsible for the content of these sites. Ensure you read the terms and conditions of each site as they may differ.

Changes to Terms and Conditions S&H Activities may change the terms and conditions and disclaimer set out above from time to time. By browsing this web site you are accepting that you are bound by the current terms and conditions and disclaimer. You should check these each time you revisit the site.

Health and Safety S&H Activities recommend that the suitability of all products are risk assessed before each use. Use all products in a supervised environment where there is a risk to the user. Whilst all products sold are made to last, repeated and aggressive use will weaken the strength and durability. Please check all products before each use for signs of damage that could be harmful to the user.

Shipping and Orders We are unable to accept orders from certain countries. These restrictions will be brought to your attention in the checkout process.

Contact us Email: [email protected] Telephone: 07925 927 444